Portfolio

Increasing mobile engagement with a navigation redesign

How a local navigation component drove a 6-fold increase in mobile engagement with the VA’s healthcare patient portal.

Transforming VA’s medications tool with better information architecture

Helping the VA’s medications team re-frame user problems, solve structural issues, and future-proof their product.

Maturity through standardization

I fought for standards to eliminate significant inconsistencies across 8 siloed product teams. It shifted and matured the ways we all work together.